Articles

Marketscope for Retail Time and Labor Applications

Gartner Group - November 2008

Gartner recently released their 2008 Market Scope for Retail Time and Labor Applications. For this analysis, Gartner evaluated 12 vendors that have developed next-generation, Web-based industry offerings that could deliver integrated time and attendance (T&A) and/or scheduling and/or task management capabilities to fulfill the requirements of large retailers.

Gartner interviewed 35 retailers that had recently completed deployments of a particular vendor's application to automate — and in many cases transform — the effectiveness of their store-level workforce. Gartner also spoke with five retailers that had made a recent selection decision. Overall, most (64%) selected their vendor partners on their ability to deliver an integrated T&A and scheduling application as part of an integrated suite.

 

Squeezing More Value from Your Workforce Management Systems

EntryPoint Global - October 2008  Image

Gaming & Leisure Magazine

Most gaming resorts use a simple time management system to manage their employees’ time. However, resorts are failing to take full advantage of the many opportunities to reduce labor costs and improve operational efficiencies offered by a more holistic workforce management approach that includes areas such as employee scheduling and automated toke pool management. Modern Gaming Workforce Management solutions can reduce payroll costs by up to as 5%, improve compliance, reduce employee turnover, and ensure that the right person is ready to serve your customers at the right table - all with a near immediate ROI. Without significant additional investments in software and hardware, resorts could be squeezing more savings and operational efficiencies out of what they currently employ.

 

Preparing for the Changing Workforce Requires the Right Tools

AMR Research - March 2006

Companies can best prepare themselves for an increasingly fluid and flexible workforce brought on by changing demographics, and greater demands for work/life balance by investing in human capital management (HCM) solutions.  Article discusses how companies can increase the return of their human capital investments through investments in scheduling, e-learning, core HR management systems, and recruiting solutions.

                                                           

Not Just Marking Time: New Labor Management Solutions Turn the Time Clock into a Strategic Weapon

Manufacturing Business Technology – February 2006 Image

Innovative manufacturers are increasingly using workforce scheduling and optimization software to meet demand and better align the workforce to meet the strategic needs of the company. Article discusses how leading manufactures have turned the infamous time clock into a strategic business tool. 

 

Squeezing the Human Assets 

Financial Times (UK) – January 2006                                                                                       

Leading European retailers, such as Germany’s Metro, are increasingly using workforce optimization (WFO) to integrate demand forecasts and employee skills, to create a “best fit” model that reduces costs while maintaining overall service levels. 

 

When Beauty Meets Brains - Specialty Retailer Thrives on Workforce Optimization 

itWorldCanada – January 2006

Discusses how Canada’s leading luxury retailer has successfully used scheduling and workforce intelligence to increase employee satisfaction and ultimately drive sales.   

Best Practices Emerging from Early Adopters of Web-Based Workforce Management

AMR Research – May 2005 

Retailers executing web-based Workforce Management initiatives can ensure successful deployments, user acceptance and business benefits by aligning with known best practices gleaned from early adopters of next-generation WFM technology. 

 

Keeping Time - The New Efficiencies of Web-Based Workforce Management Systems

Internet Retailer – March 2005

An informative article on how WFM solutions drive new efficiencies into the labor management. Discusses solutions from various leading WFM vendors.                                                                              

 

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