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Optimal or [Sub]Optimal Scheduling @ Starbucks?
Written by Rene Roth   
Thursday, 06 November 2008

Modern scheduling solutions can offer tremendous competitive advantages to those firms that do it well. For many companies, such as Best Buy, investments made in upgrading their labor-scheduling practices and technologies within their stores are beginning to return both tangible and intangible benefits to their business. These include:

  • Reduced labor costs
  • Improved employee productivity
  • Improved customer satisfaction 
  • Improved employee satisfaction, and ultimately, once consumer spending returns in more normal economic times; 
  • Increased sales

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Managing Leave
Written by Arshad Merali   
Tuesday, 04 November 2008

Every organization has employees that take leave, for various reasons.  Some for family reasons, some for health, and some even because you've asked them to... with or without pay.

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Are you serving your customers?
Written by Arshad Merali   
Tuesday, 04 November 2008

In any economic downturn, there's bound to be companies that adjust their employee count to their current business realities.

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Properly Managing FMLA
Written by Arshad Merali   
Wednesday, 01 October 2008

The Family Medical Leave Act (FMLA) turns 15 this year and yet, there remain a number of organizations that are not prepared or properly set up to manage FMLA leave requests, or worse any potential audits.

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We are: People Helping People
Written by Arshad Merali   
Thursday, 24 July 2008

Yesterday I posted a quick note about the recently published HCM Service Provider Landscape by AMR Research, called "People Helping People: Strategic HCM Service Provider Landscape". 

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