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Offshore Services

Successful Workforce Management implementations benefit greatly from experienced implementation resources, as well as the ability to staff-up and staff-down as needed to meet project milestones.  EntryPoint offers our customers a specialized global delivery capability to meet these needs.

EntryPoint’s Global Solution Center (GSC) is a centralized development capability for Workforce Management (WFM) development, support and maintenance. The level of expertise in the GDC is world-class and provides high-quality, cost-effective Workforce Management development, testing and support services.

The Solution Center provides EntryPoint customers with a lower cost alternative for implementation services, and helps lower the on-going support and maintenance costs that contribute significantly to the total costs of ownership (TOC) of the their enterprise WFM solution.  

The Global Solution Center offers clients a wide variety of services, including: 

  • Develop -  Augment your project teams remotely with world-class technical resources to handle any of your development needs.

  • Assure - Meet aggressive delivery schedules by leveraging our experienced, technically savvy quality assurance teams.

  • Maintain - This extended application support service provides comprehensive break/fix and application support for your workforce management solution.

EntryPoint GSC services are an ideal solution for clients requiring point-in-time or ongoing development, configuration and testing support.  Typically, EntryPoint’s GSC clients request services that they cannot, or choose not to handle internally, such as application modifications and development of new features, reports, and interfaces.

Contact us today to discuss how our Solution Center can dramatically lower the TOC of your enterprise WFM solution.

 

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