Who Killed Excel PDF Print E-mail
Written by Arshad Merali   
Thursday, 27 September 2007

For the longest time, Excel was the King of reporting... every department has some sort of Excel-based report that's 'critical' to their business.

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Increasing Customer Service PDF Print E-mail
Written by Arshad Merali   
Wednesday, 26 September 2007

Customer service is the key to business success.  No matter how you slice it, if you don't focus on your customer service... your sales will be negatively impacted.

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The laws of scheduling people PDF Print E-mail
Written by Arshad Merali   
Monday, 03 September 2007

For companies that need to schedule people, there are four laws that must be followed:

 

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