Arshad Merali
Managing Partner                                                                                                 

Arshad has over 19 years of experience in business and technology consulting with 7 years specifically in Workforce Management. Having worked for both Kronos and Workbrain, Arshad has helped some of the world’s largest national and multi-national companies with their Workforce Management initiatives. He brings deep domain knowledge and experience coupled with the unique perspective of what works and what doesn’t, based on real-life scenarios.

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Heiko has worked with clients on some of the largest global workforce management (WFM) initiatives to date, and applies his extensive workforce management consulting experience within a practical context of deploying WFM systems throughout large organizations. He possesses extensive experience across all strategic, operational and technical aspects of workforce management across multiple clients, industries, and geographies.

Heiko spent four years as a founding member of ThinkDynamics (acquired by IBM in 2003), an innovative software start-up focused on data center automation. Prior to founding EntryPoint, Heiko worked as an consultant in the Workforce Management space, focusing on optimizing implementations for clients.

Heiko holds a BASc. degree in Applied Science (Engineering) from the University of Waterloo.

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John P. Goetz
Vice President of Gaming & Hospitality

A 22-year veteran in Gaming, John is an acknowledged expert in the intricacies of gaming operations, operations management, and IT and current Editor-At-Large of Gaming & Leisure Magazine , the industry's leading management journal. John has held a series of senior-level positions within the Gaming sector. Most recently, John was Principal at High Desert Consulting Services, a Gaming Strategy consultancy whose clients include many of the industry's titans. Previously, he was the Director of Software Development at Bally Technologies, where he oversaw the development of the SDS and CMP product lines. He has also held a leadership position with Arthur Andersen's Las Vegas office, as well as with EDT, an early division of IGT, the industry's leading manufacturer of gaming machines and systems.

Widely viewed as an industry thought leader, John is a published author -- he has two books scheduled for release in early 2009 , “Creating the Perfect RFP” and “Managing Application Software Implementations Without Going Grey” and regularly speaks at major Gaming and Hospitality conferences and Workforce Management vendor events throughout the US and abroad. Recently, John has published "The Business Challenges of Workforce Scheduling in the Gaming Industry" together with Kronos Inc., a leading enterprise Workforce Management software vendor.

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René Roth
Director of Strategy & Marketing 

René has several years of global management consulting experience having worked with leading companies in the US, Canada, Germany, UK and China. Prior to joining EntryPoint, René helped establish the Financial Services practice of DMR Consulting in Munich, Germany with funding from Apax Partners, a European Venture Capital firm, and the parent company. Previously, René worked at Accenture, a global consultancy, and worked with Global 2000 clients in Europe and North America. René recently launched EntryPoint’s Global Development Center in Shanghai.

René holds an Executive MBA from the Rotman School of Management (University of Toronto), a MSc from the University of Waterloo and BSc in Engineering from Queen’s University.

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Adam brings with him a diverse background that cross various industries.  His previous global consulting experience delivering relationship management packages to leading organizations across Europe as well as his time spent as a Research Scientist studying human behavior for the Temple University Psychology Department in Philadelphia and with the Samuel Lunenfeld Research Institute at Mount Sinai Hospital in Toronto, gives Adam a unique perspective of the HCM space and how it's impact can affect an organization's people. 

Adam also has 5+ years of working within directly within the Workforce Management space.  With his intimate cross-industry knowledge of compliance and labor standards, Adam Trottola has allowed the largest workforce management clients to date achieve a maximum ROI on their WFM initiatives.  His experience allows him to quickly analyze a clients complex internal processes to ensure maximum efficiency going forward.

Adam has a BSc from Temple University.

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Konrad Wagner
Director of Business Intelligence

Konrad has over 5+ years in the field of Business Intelligence (BI) and Enterprise Reporting in the global workforce management industry. Prior to joining EntryPoint, Konrad's previous experience includes 5 years as a founding member of Wagner Solutions, a company focused on providing custom software solutions to small to medium sized organizations, and 3 years at Workbrain Inc.

Konrad holds a double major BSc in Mathematics and Computer Science and an MBET (Master of Business, Entrepreneurship and Technology) from the University of Waterloo.

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